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Trade User

Dealership Scheme

Would you like to offer your clients a high quality telephone service without the additional cost it brings?  If the answer is yes, then read on.

Advice By Telephone was set up in 1992 to help the growing number of computer users that needed straight-forward advice at an affordable price.  Since then we have helped thousands of businesses and home users get the most from their PC's.  In addition, we have provided telephone support to the readers of the largest circulation IT magazines in the UK (Computer Shopper, Computer Buyer, PC Pro, PC Zone), along with Thompson Directories Business Search UK subscribers and 7th Level game purchasers.  We have also supported many other major CD-ROM titles and a major UK insurance group.

Your company can profit from our long standing expertise and experience by becoming an Advice By Telephone dealer.  As a dealer you would get:

  • No restrictions on the price you sell on to your customers

  • Free evaluation subscriptions available on request

The package we offer our dealers is simple and straight forward, but brings many benefits:-

  • Offer a technical support service to your clients without the additional staffing costs.

  • Profit from a service that you would not normally provide.

  • Continual customer support in your absence

  • Release staff to do more valuable tasks.

  • Additional product that your company provides.

  • We take care of your old customers while you look for your new ones.

  • Be able to offer a 'total care' package to your customers at no extra effort.

  • Reduce unnecessary engineer call-outs - we will establish whether an engineer is required or not (a lot of problems can be solved over the telephone without the need for a costly engineer).

  • No discussion or correspondence is made to your customer about the cost of the service.

  • Integrity is paramount in dealing with your customers.  We act as a branch of your company and not another tree.

  • Confidential client feed-back - if your client requires additional support beyond the realms of the advice-line (such as engineer call-out) or would like to buy additional equipment, we report this information directly back to you.

If you are interested in becoming a prestigious dealer for Advice By Telephone, do not hesitate to contact us using the following :-

Lo-call  Phone : 0845 226 7696

or email Andrew Tollett at : andrew@abt.uk.com